Contact us
Find answers to frequently asked questions and contact information to our support. Our patient support is open Monday-Friday 09:00–17:00,
- General questions about how Kry is used and non-medical questions connected to your care appointments.
Here’s the English translation:
You’re welcome to contact us if:
- You have questions about your appointment, medical certificate, or prescription.
- Something in the app isn’t working as it should.
- You have feedback about your experience with us.
- You have questions about payments, high-cost protection, or invoices.
- You’re unsure about how something works.
- Answer medical questions and assessments. If you need to seek care, read more about how Kry works and book a time here.
- Help with booking or rebooking at Krys care centers. For support with this - please contact your healthcare center directly. Here you can find information for your specific care centre.
Need help? We’re here for you.
We know that questions can come up sometimes – whether it’s about the care you’ve received, the app, payment, or something else entirely. Don’t hesitate to get in touch during our opening hours.