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How it works

KRY connects you with qualified health professionals at a time and place convenient to you. Learn more about how it works here.

1. Sign in with BankID

Download the app and sign in. Describe your symptoms and answer some questions. You may also upload a photo of your concern. You then get to choose between a scheduled or a drop-in appointment.

2. Book a meeting

When it's time, the doctor or the psychologist will call you directly in the app to start your video consultation. By then, he or she will have gone through the information you entered and thus be well prepared to see you.

3. The consultation

The duration of the consultation is 15 minutes seeing a doctor, 30 minutes a psychologist. Just like an in-person visit, you get examined and may be recommended treatment – including prescriptions, lab work or referrals.

4. Let us know what you think

After the consultation you will be given the opportunity to tell us about your experience with KRY. Your comments are much appreciated, and your feedback will help us to continually improve our service.

Payment options

Our payment options offer you flexibility and security. You can choose to pay by credit card (Visa/MasterCard/American Express) or via Klarna.